Privacy policy

At Krishnaa Sakhii, we value the trust you place in us. This policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we collect the following:

• Personal Details: Your name, email address, phone number, and shipping address provided during checkout.

• Order History: Details of the products you have purchased from us.

• Device Information: Basic details about your web browser, IP address, and cookies to help the website function correctly.

2. How We Use Your Information

We use your details to:

• Process and ship your orders through our partner, Shiprocket.

• Send you tracking updates via WhatsApp or email.

• Share news about new launches or sales (only if you choose to subscribe).

• Improve your shopping experience on our website.

3. Sharing Your Information

We do not sell your data. We only share your information with trusted partners who help us run our business:

• Service Providers: Like Shopify (our website platform) and Shiprocket (our delivery portal).

• Legal Requirements: Only if required by law to comply with a legal request.

4. Security

We take your privacy seriously. All payment information is processed through secure gateways, and we do not store your credit card or banking details on our servers.

5. Your Rights

You have the right to:

• Ask us what personal information we hold about you.

• Request that we update or delete your personal information.

• Unsubscribe from our marketing messages at any time.

6. Cookies

We use "cookies" to remember your preferences and keep track of your shopping cart. You can choose to disable cookies in your browser settings, though some parts of the website may not work as intended.

7. Contact Us

If you have any questions about your privacy or want to update your details, please reach out to us at krishnaasakhii01@gmail.com